Care at Home Frequently Asked Questions
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What is the significance of your homecare cooperative?
Ridgeline Homecare Cooperative is owned by each of its employees.
Do you accept Medicaid or Medicare for payment?
At this time, RHC cannot accept Medicaid or Medicare. We hope to do so in the future and will announce when those payments options becomes a reality.
Which Insurance companies do you accept for payment?
We can accept ALL long term care insurance.
Do you accept credit/debit cards?
Yes! We accept cash, credit, debit, and checks for payment of services.
Do you provide service outside of Clallam County?
RHC only serves Port Angeles and Sequim area. Should demand increase in surrounding area we would consider expanding.
Is there a minimum number of hours per visit?
We do not have a minimum number of hours and are willing to do shorter visits to accommodate our clients’ needs. However, in order to cover the overhead cost of paying our caregiver, shifts that are less than 3 hours are pro-rated.
Are your caregivers experienced? Do you complete background checks?
As a caregiver owned and operated agency, we know how important it is to bring experienced, reliable caregivers onto our team. In keeping with our Department of Health In-Home Services licensing requirements, we follow extensive measures to ensure that our caregivers are trained, professional and safe. Our caregivers are all licensed Certified Nursing Assistants (CNAs) or Home Care Aids (HCAs), meaning that all of our caregivers have gone through at least 75 hours of training in essential care skills, mental health, dementia, infection control and more. New caregivers have to complete training within 120 days of employment. Additionally, all of our caregivers complete State and Federal background checks and are fingerprinted. We conduct a lengthy interview process and require a probationary stage of employment before considering a new caregiver for ownership in our cooperative.
